Shift is a career development platform for the U.S. market, helping jobseekers bridge the gap between their goals and career success with tailored resources and support. It is part of Genesis, a global IT company and the largest Google and Meta partner in the EMEA region, whose apps have been downloaded by more than 400 million users globally and are used by millions of users monthly.
We’re looking for a Career Consultant to join our team. Many jobseekers struggle with confidence, identifying their strengths, and choosing the right career direction. They also need support and motivation throughout their journey.
Your mission is to inspire, support, and guide users in unlocking their potential and landing their dream jobs through our product. You’ll provide career consultations on job search strategies, resume and cover letter writing, and interview preparation — making the job search process less stressful and more effective.
What you’ll do:
- Provide empathetic and timely customer support via email.
- Conduct career consultations with clients via Google Meet and email.
- Analyze user feedback to help improve the product.
- Minimize refund risks and issues that could negatively impact the company’s reputation.
What we expect from you:
- 2+ years of experience in Recruitment or HR.
- Flexibility, creativity, and the ability to work under pressure.
- Strong time management and multitasking skills.
- Excellent communication skills and problem-solving mindset.
- Attention to detail and a desire for continuous learning.
- A results-driven approach.
- Professional verbal and written communication skills.
What we offer:
- Competitive salary.
- Friendly working environment.
- Unlimited opportunities to learn and grow.
- Opportunity to interact with some of the best in the industry.
- Exclusive access to advanced technologies and tools.