Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.
Everhelp is a team of professionals creating a fast-growing outsource support service for more than 17 products all over the world. We are always looking for optimistic, proactive candidates who would not only possess substantial field expertise but would also empower the growth team with a relentless drive to turn ideas into actionable hypotheses and then into working business solutions.
Now we are looking for a Digital Style Consultant to provide fashion advice and shopping guidance for the customers of the fast-growing fashion app.
Responsibilities:
- perform the review of the outfits submitted by clients and give improvement ideas and comments;
- advise clients on choosing the clothes and help make the purchase decision;
- suggest ideas to emphasize client’s personality though their wardrobe, ensuring that members feel supported and valued;
- handle multiple chats simultaneously, processing each of them with equal dedication;
- advise the company's customers on the products, their work, and functionality via social networks;
Requirements:
- English — advanced/fluent, both written and communication skills;
- interest in fashion industry and styling (experience in the fashion or beauty industry would be a plus);
- ability to work independently and as a member of various teams and committees;
- strong attention to detail;
- handle customer situations in a polite, professional, and timely manner;
- knowledge of main CRM systems will be of great advantage;
- a clear and effective communicator;
- be flexible with a schedule based on business demand (may require nights & weekends);
- strong work ethic and self-starter, and adapt to change within a fast-paced business environment.
What do we offer?
- Work in a team of professionals and with an audience of more than one million a month;
- Learning opportunities and access to practical materials about styling;
- Philosophy and conditions for your continued growth and development;
- Large space for the involvement of their own ideas and influence on the product.
- Large electronic library and access to fee-based online courses and conferences, internal talks and workshops.
Genesis is a unique place for development and growth:
Fast career opportunities - As the whole of Genesis R&D we grow year-on-year by 100%+ and so does our growth team. You have the possibility to grow to the Fashion Team Lead position and lead our Fashion stream.
Health care and Sport - We provide employees with health insurance. The office also has an in-house corporate doctor. Free training for running, football, basketball, volleyball, and yoga with professional coaches is available to staff. Corporate discounts for a gym membership and sponsorship for participation in sports competitions are also accessible.
Learning and Development - We have Business and Management Schools for company employees, with Genesis executives as lecturers. We provide an online library and free English lessons as well as access to paid conferences, training, and seminars.
Loud parties - Every summer and winter, we organize parties with crazy line-ups at cool locations. Every month each project meets for a get-together, and after a quarterly report, there is a party.
Genesis is an entrepreneurial ecosystem where every employee can make their ideas a reality. Almost all Genesis executives have grown within the company and started managing projects by the age of 22-27 years. We invest and encourage the initiatives of our employees. Currently, 70% of Genesis' revenue comes from projects that five years ago didn't even exist.
Details on the scope of work and growth opportunities can be found here.